Cancellation & Refund Policy

Last updated on 13-12-2024 - 18:00

# Cancellation & Refund Policy

Welcome to 21DayChallenges.com. We aim to provide high-quality services to all our participants. However, we understand that circumstances may arise where you may need to cancel your participation or request a refund. Below is our Cancellation & Refund Policy to ensure clarity and transparency.

## Cancellation Policy

1. Cancellation Before the Challenge Entry

- Participants may cancel their registration for a challenge at any time before the official start date of the challenge.

- To cancel your participation, please contact us at [[email protected]] with your registration details.

2. Cancellation After the Challenge Has Commenced

- Once a challenge has started, cancellations will not be accepted, and no refunds will be provided.

## Refund Policy

1. Eligibility for Refunds

- Refunds are only available if services have not yet commenced. Services are considered commenced as soon as the challenge begins.

- To request a refund, you must submit your request at least 24 hours before the start of the challenge.

2. How to Request a Refund

- To request a refund, email us at [[email protected]] with the following information:

- Your full name

- Email address used for registration

- Challenge details (start date and name of the challenge)

3. Processing of Refunds

- Approved refunds will be processed within 7-10 business days to the original payment method.

- Participants will receive a confirmation email once the refund has been issued.

## Exceptions

- Refunds will not be provided under the following circumstances:

- If the challenge has already commenced.

- If the participant fails to notify us within the stipulated time frame.

- In the case of no-shows or failure to participate after the challenge begins.

## Contact Us

If you have any questions regarding our Cancellation & Refund Policy, please feel free to reach out to our support team at [[email protected]]

Thank you for choosing 21DayChallenges.com. We look forward to helping you achieve your transformation goals!